Livertex

Buyer's guide

Frequently Asked Questions

The questions buyers ask most before ordering custom knitwear, answered with real figures.

Ordering & lead time

Is there a minimum order quantity?

There is no MOQ when the garment uses our own knitted fabric — one piece is enough to place an order. Fabric we do not stock, or a custom dye colour, has to be knitted and dyed to order, so the minimum for those is quoted case by case.

How long is the lead time?

Standard production lead time is 7–10 working days, and a rush job can be pulled in to 5–7. Counted from artwork and order confirmation; shipping time is not included.

Can I get a sample first, and is it charged?

Yes — samples take 1–3 working days. Sampling is charged, and the sampling fee is refunded once you place the production order.

What are your payment terms?

Payment in advance (PIA), cash on delivery (COD), or 30-day credit terms for approved accounts.

How do I get a quotation?

Send the style, quantity, size breakdown, fabric requirement and print artwork to sales@livertex.com. The more specific the brief, the tighter the price.

Product & finishes

What garments do you make?

Knitwear only: crew-neck tees, polo shirts, zipped stand-collar tops, singlets, aprons and jackets, all made to the customer's specification.

What fabric do you use, and at what weight?

We knit our own fabric in-house, typically 160–220 gsm; knit structure, hand-feel and colour are specified by the customer. We do not make woven garments.

What sizes do you offer?

XS–5XL, and children's sizes are available.

Which print finishes do you offer, and how well do they wash?

Eleven finishes in-house across silkscreen, heat transfer, embroidery, sublimation and direct-to-garment, rated at 20 to 50-plus wash cycles. The printing page states the garment shades and wash rating for each one.

What artwork format do you need?

A file that opens in Adobe Illustrator, Adobe Photoshop or CorelDraw. The maximum digital heat-transfer print area is 275 x 400 mm.

Factory & credentials

What is your monthly capacity, and how big is the factory?

Around 40,000–55,000 pieces a month in normal conditions, over 85,000 when the work is simple and hours are long, and about 20,000 when the garment carries multi-colour printing and panelled construction. The plant is around 2,000 m2 with about 80 staff.

Are you ISO certified?

Yes: ISO 9001:2015, issued by Intertek under certificate number Q161488-3, with a scope of design and manufacture of apparel. Certified since 2004.

Do you export?

Yes. Singapore and Australia are the main export markets today, and we supply the full package: patterns, colours, sizing, fabric, labelling and packing.

Where is the factory?

The factory is at 7 Jalan Budi Tengah 1, Taman Wawasan Perindustrian, 83000 Batu Pahat, Johor, Malaysia. Knitting, cutting, printing and sewing all happen on that site.