Last updated 2026-10-23
This notice explains what personal data we collect through the enquiry form on this website, why we collect it, who sees it, and how you can ask to access or correct it. It is issued under Malaysia's Personal Data Protection Act 2010 (PDPA).
The enquiry form collects your name, company name, email address, telephone number, company location, and whatever you write about your requirement (garment type, quantity, print method, required date, additional notes). If you upload artwork, we also receive that file and its filename. We do not collect your IP address and we use no tracking cookies on this site.
Only to respond to your enquiry: to cost and issue a quotation, to discuss specification and lead time, and to fulfil your order if you place one. We do not use your data for marketing unrelated to your enquiry, and we do not sell or rent it to anyone.
Filling in the form is entirely voluntary. However, your name, email address and requirement are necessary for us to reply — without them we cannot quote.
Authorised sales and management staff at Livertex. In the system itself, only staff holding the website-enquiries read permission can see the contents. If your order is to be delivered in Singapore, the relevant details are shared with Cinta Enterprise, the group entity that invoices and delivers there.
Your data is stored and processed on our behalf by our service providers: Supabase (database and file storage), Vercel (website hosting), Cloudflare (domain and anti-abuse verification) and Resend (notification email). Their servers are located in Singapore (Supabase region ap-southeast-1), so your data is transferred outside Malaysia and stored and processed there.
Quotations we issue, whether or not they are accepted, and the transaction documents of any enquiry that becomes an order (orders, invoices and the like) are kept for 7 years as Malaysian accounting and tax law requires. During that time they are used only to fulfil orders, keep our accounts and file taxes, and they are deleted when the period ends. Enquiries that do not become orders, together with the customer details they led to, are kept until we no longer need them. You can ask us to delete them at any time using the address below, and within 21 days we will delete or erase the details that identify you. Quotations already issued must be kept by law: we void them, use them only for our accounts and tax filing, and delete them when the 7-year period ends. Copies held in backups are overwritten automatically as the backup cycle runs.
You may ask for access to the personal data we hold about you, ask us to correct anything inaccurate, or ask us to delete it. You may also withdraw your consent, or ask us to stop processing your data (for example, to stop contacting you or sending you quotes), except where we are fulfilling an order already placed or keeping records the law requires. Contact us at the address below and we will respond within 21 days.
For anything concerning personal data, email info@livertex.com or write to Livertex Industries (M) Sdn. Bhd., 7 Jalan Budi Tengah 1, Taman Wawasan Perindustrian, 83000 Batu Pahat, Johor, Malaysia.
